Hit your first-response SLA
Set first-response and resolution targets and the inbox tracks every conversation against them, flagging anything about to breach — so trials and paying customers never wait in the dark.
Route the technical stuff
Auto-route by topic, page or tag so billing questions reach support and the gnarly technical ones reach the right engineer. Internal notes and @mentions pull in a teammate without the customer seeing.
Deflect with a Help Center
Publish docs that surface right inside the widget, and let AI auto-reply answer common first-touch questions from those articles — handing off to a human when it matters.
Know your users
Pre-authenticate signed-in users with JWT so every conversation is tied to a verified account, with history and custom attributes. No more 'can you confirm your email?'
Built for product teams
Drop-in widget, verified users, real metrics
One script tag on your app and marketing site. Identity verification keeps conversations tied to real accounts, CSAT and reporting show how support is actually doing, and webhooks pipe events into your stack.
Ready in minutes.
One script tag, unlimited agents, flat pricing.
Start free — 15-day trialUnlimited agents on every plan — add the whole team.