Installing the HelpBird widget on your websitePlans, billing and your free trialUsing saved replies (macros) to answer fasterInviting teammates to your shared inboxAssigning and routing conversationsSetting business hours and away mode
Getting started
- Installing the HelpBird widget on your websiteAdd live chat to any site by pasting one HelpBird script tag before the closing head tag, with steps for Shopify, Wix, and WordPress.
- Inviting teammates to your shared inboxAdd unlimited agents to your shared inbox, set their roles, and start collaborating with internal notes and mentions in minutes.
Inbox
- Assigning and routing conversationsKeep your shared inbox organized by assigning conversations to agents, auto-routing new chats, and using tags, priority, and snooze.
- Using saved replies (macros) to answer fasterCreate reusable saved replies and insert them with a single slash command to answer common questions in seconds.