HelpBird has a built-in MCP server. Connect Claude, ChatGPT, Claude Code, Cursor, VS Code or any MCP client once, and it can answer your customers, keep the help center current and set up the chat for you, with a preview before anything that matters.
https://helpbird.app/mcp27 read and 50 make changes, each labelled so your client knows which is which. Anything without a tool of its own is reachable through the panel API tools.
What needs attention now, the install snippet and checks, and help from the HelpBird team.
Read and answer conversations, assign, tag, snooze, merge and close them.
Who your customers are, and the answers your team reuses.
Articles and categories, plus what visitors searched for and didn't find.
Rules that tag, assign or reply on their own, and messages to a segment of contacts.
Every setting of the chat: greeting, hours, AI auto-reply, colors, alerts, webhooks, verified identity.
Teammates, their logins and who's available.
Support stats, the plan and invoices. Plan changes come back as a link you open; nothing is paid from the agent.
The panel's JSON API, one tool per kind of operation, for anything without a tool of its own.
Every client signs in the same way: a HelpBird page opens, you sign in and click Allow. Nothing to register with Anthropic or OpenAI, no key to copy.
claude.ai, Claude Desktop and the Claude mobile apps
https://helpbird.app/mcpchatgpt.com and the ChatGPT apps
https://helpbird.app/mcp. Authentication: OAuth.the terminal and the IDE extensions
--scope user to have HelpBird in every project)./mcp, pick helpbird and choose Authenticate. Your browser opens: sign in and click Allow.claude mcp add --transport http helpbird https://helpbird.app/mcp
the editor and its agent
~/.cursor/mcp.json (every project) or .cursor/mcp.json (one project).{
"mcpServers": {
"helpbird": { "url": "https://helpbird.app/mcp" }
}
}GitHub Copilot's agent mode
.vscode/mcp.json, or run MCP: Add Server from the Command Palette, choose HTTP and paste the URL.{
"servers": {
"helpbird": { "type": "http", "url": "https://helpbird.app/mcp" }
}
}Windsurf, Codex, Goose, your own agent…
https://helpbird.app/mcp./.well-known/oauth-protected-resource/mcp, registers itself and sends you to HelpBird to sign in and click Allow (PKCE, no secret to copy).Scripts, CI, older clients
In HelpBird, open Settings → AI agents and create a token. It is shown once; send it as the header Authorization: Bearer hbmcp_…. Keep it out of your repository, and revoke it from the same page when you no longer need it.
claude mcp add --transport http helpbird https://helpbird.app/mcp \ --header "Authorization: Bearer hbmcp_..."
{
"mcpServers": {
"helpbird": {
"url": "https://helpbird.app/mcp",
"headers": { "Authorization": "Bearer hbmcp_..." }
}
}
}“What needs my attention in HelpBird today?”
“Answer the open conversations about shipping. Show me each reply before you send it.”
“Write help-center articles, as drafts, for the questions customers searched for and didn't find.”
“Set our business hours to 9–6, Monday to Friday, with an away message, and assign anything urgent to Ana.”
“Which conversations missed our first-response target this week, and why?”
“Install the HelpBird chat on this site, then match its colors to our brand.”
The server also offers prompts your client lists (the “/” menu in Claude):
Work through the open conversations, most urgent first: answer, assign, tag, snooze or close each one.
Find what the AI and the help center couldn't answer lately, and write the articles and prompt changes that would.
Take a new HelpBird account from zero to live: install, greeting, hours, look, AI knowledge, team and alerts.
Only the account owner can connect an app: you sign in to HelpBird and click Allow. The agent then acts as you, within your plan and through the same checks as the admin panel. Teammates can't connect apps.
27 of the 77 tools only read, and say so to your client. Reading a conversation doesn't even mark it read for your team.
A reply or a campaign to customers, deleting something, sending data outside your account (a webhook, an alert address, a new teammate) or cancelling your plan first comes back as a preview of exactly what would happen. Nothing changes until you say yes.
An agent can't pay, bill your card or refund anything. Asked to change your plan, it gives you a link: you review and confirm on your Billing page (or on Shopify). Cards are only entered in the panel.
Settings → AI agents lists every connected app and token; disconnect one and it stops at once. Changing your password disconnects them all. Access lasts an hour at a time and renews only while the connection is alive.
What the agent reads (conversations, contacts, articles, settings) goes to the AI provider you connected, under its terms. HelpBird never sees your chat with the assistant, only the tool calls it makes. Your customers' messages reach the agent as data, never as instructions. See the privacy policy.
Write to us from the contact page or at sales@devcloudsoftware.com, or ask your agent to use its contact_support tool. Developers: the protocol details are in the API docs.