Live chat widget

A live chat widget
your team answers from one inbox.

Drop one script tag on your site and visitors can chat with your team in real time. Every conversation lands in a shared inbox — assign it, tag it, and resolve it together.

Start free trialSee the features
Two kinds of "live chat"

Support widget vs community widget.

A support live-chat widget (Intercom, Tawk, LiveChat) is for private 1:1 questions to your team. HelpBird is exactly that — a shared room would be a different tool. Same corner button, different goal.

Support widget (this)

Corner button → private thread → an agent replies from a shared inbox. Great for helpdesk and pre-sales questions. One visitor, one team.

Community widget

A live room everyone shares — reactions, replies, @mentions, polls. Great for streams, events and communities. Many visitors, one conversation. A different tool.

Want the community kind — a public room where visitors talk to each other instead of to your team? That's a different category of widget.

What's in the widget

Conversations

Live messaging, threaded replies, @mentions, quote-and-reply, typing indicators, image and file uploads, and lightweight markdown.

Shared inbox

Every chat lands in one inbox your whole team works from — assignment, internal notes, tags, priority, SLA targets and search.

Deflect & resolve

An in-widget Help Center, AI auto-reply on first touch, saved replies and CSAT ratings so the common questions answer themselves.

Add the widget in one tag

<script>
  (function() {
    var s = document.createElement('script'); s.async = true;
    s.src = '//cdn.helpbird.app/resource/chat.js';
    var x = document.getElementsByTagName('script')[0]; x.parentNode.insertBefore(s, x);
  })();
  window.helpBirdAsyncInit = function() { helpBird.init("YOUR_PROJECT_TOKEN"); };
</script>

Compare

vs Tawk.tovs Intercom pricingOn Wix
Get the widget — 15-day free trial
No credit card. One script tag.
FAQ

Live chat widget questions

What is a live chat widget?

A live chat widget is a small chat button that sits in the corner of your website. A visitor clicks it, types a question, and a member of your team answers in real time. HelpBird is the support kind: every conversation lands in a shared inbox your whole team can answer from.

How do I add the live chat widget to my site?

Paste one script tag into your site once. It loads asynchronously from a global CDN, so it never blocks first paint, and works on any platform — plain HTML, WordPress, Shopify, or Wix.

Do I need a credit card to start?

No. The 15-day trial is fully free — we only ask for a card when you actually subscribe.

Is HelpBird a 1:1 support widget or a community room?

HelpBird is the 1:1 support kind — a visitor talks privately to your team, and you answer from a shared inbox. If you instead want a public room where visitors talk to each other, that is the community kind of live chat widget, which is a different tool.

Put a real support chat on your site

15-day trial. No credit card. One script tag.

Start free trialSee pricing