Live support chat
Visitors message your team in real time — typing indicators, threaded replies, file uploads and read receipts. Every conversation lands in one shared inbox your whole team works from.
Embed chat
Embed a chat box on any website. One line of code.
An embeddable support chat for any site — paste the chat embed code once and your visitors are talking to your team in real time, with every conversation flowing into a shared inbox. No backend, no database, no plugin.
How to embed chat on your website
Paste one script tag. That's the whole install.
HelpBird is an embeddable chat system you add the same way you'd embed a YouTube video — a single script tag. It loads async inside an iframe, so it never blocks your page or touches your code.
The chat embed code
Copy this snippet into your page's <head> (or footer). Swap in the project token you get after signup:
<script>
(function() {
var s = document.createElement('script'); s.async = true;
s.src = '//cdn.helpbird.com/resource/chat.js';
var x = document.getElementsByTagName('script')[0]; x.parentNode.insertBefore(s, x);
})();
window.helpBirdAsyncInit = function() { helpBird.init("YOUR_PROJECT_TOKEN"); };
</script>That's it — your visitors can now start a conversation on every page the tag is on, and your team answers from one shared inbox.
What the embedded chat does
A support widget, not just a chat box
Themeable to your brand
Color presets plus custom CSS, wallpapers and widget position. The embedded chat box matches your site instead of looking bolted on.
Moderation & spam control
Banned words, IP/CIDR bans, rate limiting and AI moderation that auto-redacts abuse. Sub-admins can moderate per inbox.
SEO-clean
The widget is iframed and noindex, so search engines index your content — never the chat surface.
Embed chat on any platform
The same embed code works everywhere. We have step-by-step guides for the popular ones:
Where people embed it
Built for teams that answer
Stores & product pages
Add a support chat to a storefront so shoppers reach you before they bounce. One-click install on Shopify; a script tag everywhere else.
SaaS & docs
Drop the widget into your app, marketing site and docs. Per-page context tells agents whether someone wrote in from pricing, checkout or a docs page.
Agencies & small teams
Run support for a handful of client sites from one shared inbox — @mentions, assignment and SLA targets keep nothing waiting unowned.
How it compares
Looking at the other support-chat options? Here's the honest side-by-side:
FAQ
Embed chat — FAQ
How do I embed a chat on my website?
Sign up, copy the chat embed code (one script tag), and paste it into your page's <head> or footer. It works on any website — WordPress, Wix, Shopify, Squarespace or plain HTML.
Is there a free chat embed code?
Yes — a 15-day free trial, no credit card. You get your embed code right after signup. Paid plans start at $3/month.
Will it slow down my site or hurt SEO?
No. The tag loads async in an iframe — it never blocks your page, and the widget is tagged noindex so search engines index your content, not the chat.
Where do the conversations go?
Every message lands in a shared team inbox. Assign threads to teammates, leave internal notes, set SLA targets and resolve from one place — no separate dashboard to babysit.
Get your embed code in two minutes.
15-day free trial. No credit card. No plugin to install.
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