Support chat, without the Intercom bill.
Talk to your visitors 1:1 from a real shared inbox — flat from $3/mo, not per seat, with saved replies, assignment and AI auto-replies on the plans above it. Start free for 15 days. No credit card.
Intercom, Zendesk & co. charge per seat — your bill grows with your team. HelpBird is flat per site: every plan includes its seats at no extra cost (see the table below), and there are no per-resolution AI fees.
For solo founders.
- 1 agent seat
- Unlimited conversations
- Agent inbox + auto-greeting
- Email support
For small teams.
- Everything in Starter
- Multiple agent seats
- Saved replies (macros)
- Assignment & internal notes
- CSAT ratings & email transcripts
- Custom colors + remove branding
For busy support desks.
- Everything in Basic
- AI auto-reply — answer first, deflect FAQs
- Support analytics (volume, response time, CSAT)
- Webhooks (Slack/Zapier) + verified identity
- Conversation tags
- Priority support
For mission-critical.
- Everything in Pro
- Unlimited agent seats
- SLA + 24/7 support
- Custom feature requests
- Self-hosted option
All plans include unlimited conversations, the shared agent inbox, a default theme, and the JavaScript API.
Find the right fit
Swipe to compare plans →
| Starter | Basic | Pro | Enterprise | |
|---|---|---|---|---|
| Agent seats | 1 | Up to 3 | Up to 11 | Unlimited |
| Conversations | ∞ | ∞ | ∞ | ∞ |
| Per-visitor inbox | ||||
| Auto-greeting + agent name | ||||
| Live messaging + email capture | ||||
| Inbox search + full history | ||||
| CSAT ratings | — | |||
| Saved replies (macros) | — | |||
| Assignment + internal notes | — | |||
| Email transcripts | — | |||
| Conversation tags | — | — | ||
| Custom colors + remove branding | — | |||
| Support analytics (response time, CSAT) | — | — | ||
| AI auto-reply | — | — | ||
| Webhooks + verified identity | — | — | ||
| Self-hosted | — | — | — | |
| Support | Priority | 24/7 + SLA |
Pricing questions
Can I change plans later?
Yes — upgrade, downgrade, or cancel anytime from the admin panel. Pro-rated billing for upgrades.
What payment methods do you accept?
All major credit cards via Stripe.
Do I need a credit card to start?
No. The 15-day trial is fully free — we ask for a card only when you actually subscribe.
What's an "agent seat"?
Each teammate who replies to conversations from the inbox uses one seat. Visitors are always unlimited and free — you only pay for the people answering.
How is this cheaper than Intercom?
Intercom and Zendesk price per seat (often $39–$99/seat/mo) and bundle features most small teams never use. We focus on the support essentials — inbox, AI auto-reply, saved replies, CSAT — for a flat low price.
No credit card required.